- Custom-Tailored Maintenance
We create an optimized schedule that provides the right maintenance at the right time, based on your specific equipment and operating conditions.
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- Your Technician for the Duration
A licensed, specially-trained technician is assigned to your equipment. Your technician offers on-going recommendations to improve your mechanical systems and reduce operating costs. Two back-up technicians are assigned to ensure you are always covered.
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- Taking the time to do it right
We allow technicians the correct amount of time to properly perform documented, step-by-step maintenance procedures that are specifically designed for each piece of equipment you may have.
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Computerized Records
We use specially-developed software to input and maintain information on your equipment. We can access the information quickly, and easily track service history.
ISO/QAS Service Reports
After each visit from your technician you receive a complete report that lists the equipment serviced, the work performed and any recommendations from your technician. Reports are documented according to ISO/QAS standards so registered businesses can maintain the required records.
If Repairs or Upgrades are Needed
You may choose to give the go-ahead while your technician is at your site or your technician or Technical Sales Advisor can present an action plan complete with costs and risk analysis.
24 hr/7 day Emergency Service
A technician is available to respond to your needs any time of the day or night.
- Helping Maintain Your Cash Flow
The cost of investing in the Plan is spread throughout the term.
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- Return on Investment
With lower energy costs, fewer breakdowns and less down time, your Certified Service Plan will not only pay for itself but it will also pay big dividends.
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